Shipping Policy

Effective Date: 10th September 2025
Website: https://cgsgoods.com/
Company Name: CGS Goods

At CGS Goods, we are committed to delivering your favorite natural and sustainable products quickly, safely, and affordably. Please review our shipping policy below for details on order processing, delivery times, and shipping rates.

Order Processing

  • Processing Time: Orders are typically processed within 1-2 business days (excluding weekends and holidays).
  • You will receive an order confirmation email once your order is placed, and a shipping confirmation email with tracking information once your order has shipped.

  • Delivery times are estimates and may vary due to carrier delays or external factors beyond our control.

  • All orders are shipped via trusted courier partners such as [e.g. DHL, FedEx, UPS, USPS, etc.].

Shipping Restrictions

  • We currently do not ship to P.O. Boxes or APO/FPO addresses.

  • Some natural products may be restricted in certain countries due to customs regulations. Please check with your local customs office before ordering internationally.

  • Temperature-sensitive items (e.g., natural skincare) may be shipped with additional packaging or limited to certain seasons/regions.

Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email.

  • You can track your order anytime through our [Order Tracking Page] or by clicking the tracking link in your shipping confirmation email.

Lost or Delayed Shipments

  • If your package is delayed or appears lost, please contact our support team at [contact@cgsgoods.com] within 7 days of the expected delivery date.

  • We will work with the carrier to locate the package or arrange for a replacement or refund, depending on the situation.

Eco-Friendly Shipping Practices

As part of our commitment to sustainability:

  • We use recyclable and biodegradable packaging materials whenever possible.

  • We strive to consolidate shipments to reduce environmental impact.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: contact@cgsgoods.com
Phone: +91 9840801035 (WA text only)
Business Address: Tambaram, Chennai